This guide covers how to share sensitive information with the Pebble Customer Support team using PebblePad
STEP-BY-STEP
- 1: Upload the file
- 2: Go to Asset Store
- 3: Select & Share
- 4: Search Address Book
- 5: Add message
- 6: Share Asset
1: Upload the file
From the Pebble+ dashboard, select the Upload New tile. Find the file from your device and select. Press confirm upload button to complete the process.
2: Go to Asset Store
From the Pebble+ dashboard, select the Assets link to go to your Asset Store.
3: Select & Share
Find the uploaded file in your store. Tick the icon (to the left) to select the file. From the I want to... button choose Share > With People.
4: Search Address Book
Type to begin to search for PebblePad Support. When available, select Look for other PebblePad users to expand the search criteria.
First name - PebblePad
Surname - Support
Email - support@pebblepad.co.uk
If searching for PebblePad Support for a second time, the account will be saved to your address book and available to select.
5: Add message
Type a message to tell the PebblePad Support team why this asset is being shared. If you already have a Ticket # issued, include details.
6: Share Asset
Press the Share Asset button to complete the process.
