Storage

PebblePad is stored in the Amazon Web Service cloud in the most appropriate territory for any

given client.

Backup

PebblePad is replicated on multiple servers and backed up on a nightly basis.

Availability

PebblePad has a 99.9% uptime guarantee included in our SLA.

Specialist Processes

Media Transcoding

Uploaded media is transcoded using the Zencoder API to ensure that audio and video files are

compatible across the widest variety of devices and platforms. 

Authentication

PebblePad supports a number of authentication methods, the most popular are listed below:

• Shibboleth (SAML 2.0)
• Azure AD (SAML 2.0)
• Active Directory Federation Services (AD-FS)
• OAuth
• OAuth2
• LDAPS

DataIsland – Although not strictly an authentication method we highly recommend having this

service when using Shibboleth/AD-FS and OAuth for authentication to help supplement

PebblePad/ATLAS with extra user information.

Account Provisioning

Accounts are automatically provisioned in PebblePad when the user first successfully

authenticates with your service.

Integrations

PebblePad has integrations for the following popular services:

• Google Drive
• OneDrive
• OneDrive for Business
• Dropbox
• Mozilla Backpack

LMS/VLE Integration

PebblePad is LTI 1.0, 1.1, 1.3 and 2.0 compliant and is the preferred method for all mainstream

LMSs.

Data Exchange

PebblePad has a fully functional API that provides you with the ability to manage users, groups

and group memberships.

API documentation: 

• http://www.pebblepad.co.uk/l/resources/documentation/api/
• https://v3.pebblepad.co.uk/api/docs

Data Security

PebblePad has robust data-protection and security policies in place and are ISO27001 and Cyber Essentials certified.