Frequently Asked Questions

Can I create institution/course level tags that are available for all users?
Tags can be added at the institution level so that they are available to all users.  At the course level tags can be added to templates or workbooks distrib...
Mon, 29 Oct, 2018 at 1:40 PM
Can I customise the main PebblePad login/landing page?
Both the login and main dashboard pages of PebblePad can be customised to varying degrees to display training and help materials, branding and important not...
Mon, 29 Oct, 2018 at 1:43 PM
How does the integration work between PebblePad and Canvas and how much work is required to setup?
Our integration with Canvas supports the following and would typically take around 30 minutes to configure: Single Sign On from Canvas to Pebble+ via cour...
Tue, 6 Nov, 2018 at 4:57 PM
Is PebblePad GDPR compliant?
PebblePad fully complies with current data protection legislation, and provides customers which access to administration tools which allow them to meet thei...
Mon, 29 Oct, 2018 at 1:49 PM
What data is exchanged/obtained through LTI?
Depending on which LMS used the data sent to PebblePad can and will vary; below is a list of all the attributes that we actively consume as part of a typica...
Tue, 30 Oct, 2018 at 12:21 PM
Is your metadata provided by the UK Federation or supplied from your Service Provider?
Our production server metadata is available via the UK Federation and the Australian Access Federation but our test server isn't and the metadata will ...
Tue, 30 Oct, 2018 at 12:23 PM
What are your Staging/Production Service Provider entity IDs and metadata URLs?
Staging  Metadata: https://shibtest.pebblepad.com/Shibboleth.sso/Metadata Entity ID: https://shibtest.pebblepad.com/shibboleth-sp We are a member of t...
Tue, 30 Oct, 2018 at 12:27 PM
What attributes do you require to be released to populate a users account?
You will need to ensure you release the following attributes so we can populate the user's account information once they have been authenticated: epp...
Tue, 30 Oct, 2018 at 12:31 PM
Do you support and other non-standard attribute mappings?
Yes. We support a number of additional attributes to allow integration with other SAML2 compatible identity providers, but this does not affect the Shibbole...
Tue, 30 Oct, 2018 at 12:34 PM
How are accounts created when authenticating we both LTI and ADFS?
Accounts are created as required either when a user logs into PebblePad for the first time (either ADFS or LTI) or when workspace membership are synchronise...
Tue, 30 Oct, 2018 at 2:21 PM

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